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The Energy Assistance Office has moved to 4200 State Road, Ashtabula..... 440-990-2211

Utility Assistance

Winter Crisis Program

The Winter Crisis Program will start in fall of 2023. Stay tuned for details.

Winter Crisis Program- Not available at this time

Are you facing a disconnect on your gas or electric bill, or do you have 25% or less in your bulk fuel tank? The Winter Crisis Program (WCP) can assist Eligible households once per program year with a payment for their main heating source and/or their secondary heating source (electric). This program runs from November 1st until March 31st. 

To schedule an appointment for this program, you can call 440-381-8230 (Wait for the confirmation number), or go online at For Walk-ins please go to Ohio Means Jobs at 2247 Lake Ave. Ashtabula, OH 44004. 

The following list of documents do need to be provided in order to process an application:

• Proof of citizenship for everyone in the household (Social security card, birth certificates, etc.….)

• Last 30 days of income unless seasonal or self-employed. Zero income requires Letter of Support (Date, amount of assistance, signature, address, and phone number of supporter)

• Most current main heating source bill and Most current electric bill.


An application can always be started online at, but it will still need to be completed in person.

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