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The Energy Assistance Office (Winter Crisis Program/HEAP/PIPP) is now located at 4200 State Road. Just dial 2-1-1 for more information.

Utility Assistance

Summer Crisis Program

Summer Crisis Program- Not available at this time

The Summer Crisis Program provides a benefit once per cooling season for income eligible household’s electric bill, and/or for the purchase of fans or air conditioners. The program generally runs from July 1st through September 30th.

Eligibility

Income eligible households may qualify if they also meet one or more of the following...

  • Individuals age 60 or older.  
  • Documented medical condition verified by a licensed medical professional.  
  • First Percentage of Income Payment Plan Plus (PIPP) or PIPP default.
  • Electric bill disconnect notice, has been shut off, or new electric service is being established. 

Appointment Options

Pre-scheduled phone appointment–

All required documents must be received prior to your scheduled telephone appointment

Pre-scheduled in-person appointment–

Documents may be submitted prior to arriving at the office, or you may bring them with you to your appointment (Select “person-to-person” when making your appointment)

Walk-Ins–

Bring all of your documents, 8:30 am– 4:00 pm M-F  In-person appointments and Walk-Ins will be seen at: 4200 State Road, Ashtabula, OH 44004 

Schedule an appointment...

440-381-8230

Submitting Your Documents

Faxed to: 440-990-1706

Dropped off at: 4200 State Road Ashtabula, OH 44004

Mailed to: ACCAA-Energy 4200 State Road Ashtabula, OH 44004

Entered online at:   http://www.energyhelp.ohio.gov/  

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